Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Returns must be initiated within 30 days of the purchase date. Unfortunately, we cannot accept returns or exchanges after this period.
To complete your return, a receipt or proof of purchase is required.
Refunds (if applicable)
Once we receive and inspect your returned item, we’ll send you an email confirming its arrival and the status of your refund.
If approved, your refund will be processed and automatically applied to your original method of payment within a few business days.
Late or Missing Refunds
If you haven’t received your refund yet:
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Double-check your bank account.
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Contact your credit card company — it may take some time for your refund to post.
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Contact your bank — there is often a delay in processing.
If you’ve done all of the above and still have not received your refund, please contact us at info @ ad1804.com.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at info @ ad1804.com.
Shipping
To return your product:
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You will be responsible for paying your own return shipping costs. These costs are non-refundable.
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If you receive a refund, the cost of return shipping may be deducted from your refund.
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We recommend using a trackable shipping service or purchasing shipping insurance for items over $75. We cannot guarantee that we will receive your returned item.
For any additinal issues or concerns with your order, please reach out to us at info @ ad1804.com. We will do our very best to address any issues you may have.
Regards,
The AD180 team.